Summary:
The Health Navigator will provide direct services to children and their families impacted by health-related social needs, primarily participants of the King and Queen County Family C.A.R.E. Center in Shacklefords, VA. It may also include families throughout the agency service area. The work of the Health Navigator includes addressing challenges associated with navigating health benefits and nutrition resources. It also includes developing programming to improve access to healthcare resources and facilitating health education activities and workshops. The Health Navigator will conduct family assessments, identify practical interventions, and develop long-term and short-term health-related goals using the coaching method and the Whole Family Approach. The Health Navigator must maintain files and records, prepare reports, and perform related work as apparent or assigned. Work is performed under the limited supervision of the Director of Economic Empowerment.
Primary Duties and Responsibilities:
- Provides one-to-one assessment, mentoring, coaching, and goal setting, specifically around objectives related to health-related social needs for families. Manages assigned caseload.
- Facilitates/Coordinates family wellness one-on-one sessions and workshops to include topics related to benefit coordination (SNAP, WIC, Medicaid), healthy living, grocery budgeting, and nutrition.
- Serves as a resource for coordinating health insurance and finding medical, dental and specialist providers for the whole family.
- Oversees and maintains the K&Q Family C.A.R.E. Center resource pantry to serve as a resource regarding basic needs, including food, hygiene products, and household goods.
- Links participants to medical transportation options.
- Cultivates relationships with local health providers to advocate for participants, including primary care physicians, pediatricians, and other health care professionals. This includes identifying ways to minimize barriers to scheduling and keeping appointments.
- Advocates for customers working within various organizations that address health, such as Healthy Families, Health Department, DSS, Mental Health agencies, Virginia Cooperative Extension, etc.
- Collects data and creates reports that comply with the National Family Support Network’s Standards of Quality for Family Strengthening and Support
and is proficient in the Five Protective Factors
framework.
- Prepares reports and other types of correspondence; prepares and maintains files and records with the ability to use Microsoft Office programs such as Word, Excel, Outlook, etc.
- Participates in Whole Family and additional training to stay current on best practices.
- Establishes and maintains relationships with community partners in the service area and serves on committees as required. Assists with community outreach events as needed.
- Other duties, as assigned.
Knowledge, Skills, and Abilities:
- Thorough knowledge of agency policies and procedures.
- Thorough knowledge of community and agency resources and health benefit programs.
- Thorough knowledge of nutrition guidelines and holistic approache.
- Thorough knowledge of preparing reports and other types of correspondence.
- General knowledge of the use of standard office equipment and associated software.
- General knowledge of the use of standard office equipment and associated software.
- General knowledge of fundraising and marketing techniques/
- Ability to accept and work with culturally diverse populations and relating to at-risk children and families.
- Ability to solve problems within the scope of responsibility.
- Ability to analyze facts and exercise sound judgment in arriving at conclusions.
- Ability to communicate effectively in oral and written form.
- Ability to establish and maintain effective working relationships with families, social services, community partners, and the general public.
Education and Experience Requirements:
Bachelor's degree with coursework in psychology, social work, human services, public health, or related field and moderate experience in providing direct services to at-risk families, or equivalent combination of education and experience. Special consideration to persons who can speak Spanish.
Physical Requirements:
This work is sedentary and requires little to no exertion of force; work regularly requires sitting, frequently requires speaking or hearing and using hands to finger, handle or feel and occasionally requires standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to understand words spoken at a normal volume; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Additional Eligibility Requirements:
• Successful background check
• Ability to travel locally and statewide
• Ability to maintain flexible schedule including night and weekend hours.
• Directors must approve all employees that operate either an agency-owned vehicle, a rented vehicle or a personal vehicle on behalf of Thrive Virginia.
The driver selection process includes the review of:
• The employee driver's license for currency and validity;
• Any license restrictions that might render the employee or volunteer ineligible as a driver;
• The individual's motor vehicle record (MVR), and;
• Proof of adequate personal automobile insurance.
Affirmative Action/EEO Statement:
Thrive Virginia provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, genetics, citizenship status, veteran status, or any other characteristic prohibited by federal and state law.. In addition to federal law requirements Thrive Virginia complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. People traditionally marginalized in the workplace are strongly encouraged to apply.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Thrive Virginia is an Equal Opportunity Employer and is a drug-free, smoke-free workplace.
Location
Shacklefords, Virginia (Hybrid)
Department
Economic Assets and Employment Pathways
Employment Type
Full-Time (40 hours/wk)
Minimum Experience
Experienced
Compensation
$41,500-$45,000
